Impact Examples

There are 13 categories that make up the health score.

Health Category Description Example Causes
CPU CPU use or activity hinders productivity.

  • Underpowered CPU

  • Too many applications running

  • Excessive CPU consumption

  • Applications spawning multiple CPU threads

  • Outdated or badly coded apps
Memory Memory availability hinders productivity.

  • Insufficient RAM

  • Too many applications running

  • Applications that consume excessive amounts of memory
Disk Disk availability or activity hinders productivity.

  • Applications using excessive IOPS, either singularly or cumulative

  • Mechanical/low speed hard drives

  • Applications saturating the drive with read/writes
Network

Excessive network card utilization or retransmit hinders productivity.

Utilization is a metric. If it's above the set percentage of utilization it will trigger health.

If it's retransmits more than a certain percent of packets, it's going to impact health.

  • Packet Rate

  • Retransmit %

  • Utilization
Latency Latency to external locations hinders productivity.

  • Gateway

  • Session

  • Home Drive
Startup App or Session startup hinders productivity.

  • App Startup

  • Session Startup
Virtual Memory Virtual Memory usage hinders productivity. Commit Ratio
Virtual Machine Virtual Machine host problems hinder VM productivity.

  • Ballooned Memory

  • CPU Ready
Software Install Software installation hinders user activity. Install events
Software Update OS/Software updates hinder user activity. Update events
Events Key event errors indicate user activity impact. System errors
Faults User applications crash or hang hinder user activity.

  • App Fault

  • App Crash

  • Blue Screen of Death (BSOD)
Hardware Hardware or driver interrupts taking resources from user activity Interrupt rate